Frequently asked questions

No. You can book directly with us, you don't need a referral from your GP. If you've had an injury, we can also lodge an ACC claim for you at your first visit where you're eligible.

Yes, Select Physiotherapy is an ACC Registered Provider. That means for most injuries we can lodge your claim for you and ACC covers a large part of the cost, with a small co-payment payable by you, $35 for a standard ACC visit. See our Fees page for the full list.

ACC visits are $35 (or $30 if you hold a Community Services Card), and private consultations are $75. The full list is on our Fees page, and we'll always tell you any cost up front so there are no surprises.

Wear comfortable clothing you can move in, and bring any relevant scans, reports or referral letters if you have them. If your injury is work- or accident-related, bring the details so we can sort the ACC claim.

A first appointment is usually a little longer so we can assess properly. Follow-up visits are shorter. We'll confirm exact times when you book.

It depends on the problem, some issues settle in a visit or two, others take a bit longer. We'll give you a realistic estimate after your first assessment and keep you updated as you progress.

Yes. You'll be able to book online through our booking system, or call us if you'd prefer to talk it through first.

We're based in Hamilton and see patients from across the Waikato. Our exact address and opening hours will be confirmed closer to opening in November 2026.