Privacy policy
This is a draft privacy policy and is being finalised ahead of opening. If you have any questions about your information, please contact us.
Who we are
Select Physiotherapy is a physiotherapy clinic based in Hamilton, New Zealand. We're committed to protecting your privacy and handling your personal and health information carefully, in line with the Privacy Act 2020 and the Health Information Privacy Code.
Information we collect
We collect information you give us when you book or enquire, such as your name, contact details, and details about your injury or condition, and the clinical information we record as part of your care. If your treatment is funded by ACC, we also collect the information needed to lodge and manage your claim.
How we use your information
We use your information to provide and manage your physiotherapy care, to contact you about your appointments, to process ACC claims where relevant, and to meet our legal and professional obligations. We do not sell your information.
Sharing your information
We may share relevant information with ACC, your GP or other healthcare providers involved in your care, and with service providers who help us run the clinic, always with appropriate safeguards, and only where it's needed for your care or required by law.
Your rights
You have the right to ask for a copy of the information we hold about you and to ask us to correct it if it's wrong. To make a request, or if you have any concerns about your privacy, contact us at reception@selectphysio.co.nz.
Website analytics
Our website may use analytics tools to understand how visitors use the site, so we can improve it. This information is aggregated and does not identify you personally.
This policy will be reviewed and dated before the clinic opens.